FAQ
Welcome to our FAQ page!
Here, you will find answers to common questions about our solution, its features, and how it works. We regularly update this section as our platform develops, ensuring you always have the most up-to-date information. Check back frequently for the latest insights!
Installation issues
Where can I download Handzhake?
It is possible to download the platform via App Store and Google play
Appstore:
Goodle Play:
Validateing accounts with MitID
Is it only possible to validate an account with MitID in Denmark?
Yes! At the moment it is in Denmark only possible to validate your account with MitID.
Validation of an online account with MitID in Denmark is important because it serves as a secure and reliable method of digital identification. MitID is the official Danish digital ID system, used for verifying a person's identity when accessing sensitive online services such as banking, government platforms, healthcare portals, and other secure systems.
Here’s why it's important:
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Security: MitID helps protect users against identity theft and fraud by ensuring that only the rightful owner can access their personal accounts.
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Trust and authentication: Many public and private services in Denmark require users to prove who they are. MitID provides strong authentication, which means services can trust that the user is who they claim to be.
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Legal compliance: Certain transactions or services, such as signing documents digitally or accessing official records, legally require verified digital identification. MitID meets these standards.
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Convenience and accessibility: It allows individuals to access a wide range of services quickly and securely from anywhere, without the need for in-person verification.
In short, validating your account with MitID is essential in Denmark for both legal and practical reasons, ensuring secure access to digital services and protecting your personal data.
At Handzhake we are working on validation via Yoti for foreign users living in either Denmark or Sweden, that do not have access to MitID or BankID.
Sharing information
How do I share the 'Date card'?
In the buttom of the screen there are 4 options: Relations, Cards, Profile and Setting. Choose 'Cards' to access alle the cards that contains various of your information. Here you are presented with 4 sortations: Favorite, Preset, Custom and Shared, Open the 'Preset' (if not already open). The Preset contains three cards: Business card, Date card and Friend card. Choose the 'Date card contaioning following profile information: Profile picture, Dynamic QR code, Short Name, Age, Location, Responsiveness, Trustworthiness, Social Media Profiles links, Personal information, and Children. Fixed in the buttom of the screen you find the 'Share' button. This gives you options for how you want to share your Date card: Messenger, SMS, Mail, WhatsApp or Share QR code. Choose your prefered option.