Support

Get help and guidance on using Handzhake here.

Need support on the App?

Find troubleshooting steps, and direct support on how to use the app.

Account & Login Issues

Forgot Password

To reset your password, go to the login page and select “Forgot Password.” Enter your registered email address, and you’ll receive a reset link. If you don’t get the email, check your spam folder or try again after a few minutes. If the issue persists, contact support.

Account Locked

Accounts can get locked after multiple failed login attempts. Wait 15 minutes and try again. If your account remains locked, reset your password. If you’re still unable to access it, contact our support team for further assistance.

Two-Factor Authentication Problems

Changing Email or Username

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Privacy & Security

Data Collection & Usage

Permissions Required

How to Delete Account

Reporting Security Issues

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Payment & Subscription

Failed Transactions

There is no payment or transaction needed for use of this App. If you are asked for a charge please do not proceed the transaction. Handzhake is a free app platform, there is no charge attached tio using our services.

Please report any issues, if so. You can report a misuse of the App by filling out our contact form on this page.

Refund Requests

Since there are no charge involved when donwloading or using the Handzhake App, no refunds are avalable. But if you are charged in any way, refunds eligibility depends on App Store and Google Play policies. If you purchased the app or a subscription through these platforms, visit their respective refund request pages:

App Store: [Refund Request](https://reportaproblem.apple.com/)

Google Play: [Refund Policy](https://support.google.com/googleplay/answer/2479637)